WRESTLEWORX RETURN POLICY

Return by mail

To qualify for a return, you must email wrestleworx@gmail.com within 14 days of receiving order. 

Items purchased on WRESTLEWORX.shop m will gladly be accepted for a refund within 14 days from the date of delivery. Merchandise being submitted for returns must be received back in its original form with tags attached to clothing when returned. Clothing must not be worn, altered, or damaged, and must be free of any stains, odors, color tanners, pet hairs, or smells including deodorant and perfume or cologne. Refunds will be issued in the same form as the original payment type, excluding shipping and handling costs. 

Any articles of clothing labeled Sale or Final Sale, are not eligible for returns or credit as they are deemed Final Sale items. 

Should you receive damaged or defective items, contact us within 7 days from the date of delivery and we will gladly process a return or exchange upon further investigation into the matter. 

International returns received later than 45 days from the delivery date will be returned back to the sender.

If you purchased any items using a coupon code, we will accept returns of purchases using coupon codes unless otherwise noted. Please note that the item(s) must be received in their original form, unwashed, unworn, and free or odors or stains. 

Returns are easy: Follow the steps below to ensure return protocols

1. Ensure your items meet all requirements for returns.  We accept returns within 14 days of the delivery date as long as the item(s) is unwashed, unworn, and free of any stains or odors. Other exclusions may apply. Final Sale items are not eligible for returns. 
2.  You may send the items back using USPS. We do suggest using a Trackable service as we are not held liable for parcels that are lost when in transit back to us.  
3. Once we receive your return your parcel will be processed within 5-7 business days. A confirmation email will be sent to you to confirm the initiation process for your refund. 

Still, have questions on returns? See below for our Frequently Asked Questions about processing a return.

Is my item refundable? Items are refundable when the item(s) meet return criteria, however some exclusions may apply. We gladly accept returns within 14 days from the date of delivery. Note items must not be worn, altered, or damaged, and must be free of any stains, odors, color tanners, pet hairs, or smells including deodorant and perfume or cologne. Our full store policy can be read by clicking here. Items labeled Final sale items are not eligible for returns.

Do I have to pay for return postage? Wrestleworx is not responsible for return shipping fees. We encourage obtaining a tracking number for your shipment as we are not held liable for parcels that are lost when in transit back to us. 

How long does it take to process my refund? Your refund will be processed within 5-7 days of us receiving your parcel. The refund will go back to the original form of payment used to place your order. A confirmation email will be sent to you once the parcel is received and the process for return is initiated. 

When will I see the funds back in my account? Refunds do require roughly 3-5 business days to process with us however we do suggest contacting your financial institution for more information on when the amount will post to your account. Each financial institution has varying processing times. 

Need further assistance? We're here to help! Send us an email at wrestleworx@gmail.com. You will receive a response within 24-48 hours.